The FAT32 file system has a single file size limit of 4GB and if a sports camera captures video for too long, the individual file size may exceed this limit. For this reason, action cameras will often save longer video files in multiple smaller segments, each of which falls within the single file size limit.
It's recommended to format the SD card before you use it.
1)if the loop recording function is not turned on, the videos recorded with the resolution of 4K or 2.7K, 1080P, and 720P will be saved every 9 minutes, 25 minutes, and 37 minutes respectively till the SD card is full.
2) If the loop recording function turns on, you can do it with the resolution of 1080P or 720P and 10 minutes is one video. New videos will also cover the existing ones when the SD card is full.
In addition, segmentation helps to improve the reliability of video files. If something goes wrong with a sports camera during video captures, such as a battery drain or memory card error, segmentation ensures that only a small amount of video data will be lost.
Suggestions:
1) Format the SD Card before using it
2) Change the settings on the camera to record in 720P to try to get the 37-minute clips.
3) Macs - you can use iMovie which is free.
You are more than welcome to send multiple, longer clips to the trainers through our Dropbox account. We just want to make sure they are time-stamped.